Mellow prepares the post. You are the one who sends it.

Who provides the service

Mellow is provided by Spody App, LLC, Limited Liability Company (Delaware), registered office: 131 Continental Dr, Suite 305, Newark, Delaware 19713, USA. The App Store listing is published by Spody Ai LLC (Georgia, registration number 400440876, Georgia, Tbilisi, Nadzaladevi district, Kursebi street, N 15). Payment processing and the running of the service are handled by Spody App, LLC.

You confirm every action

Mellow never publishes, deletes or changes anything without your explicit confirmation. You are responsible for your text, your media, the rights to the material and for following Instagram's rules.

Subscription and payment

Publishing to Instagram requires a subscription. Planning, the assistant, the weekly plan and the grid preview work without one. Plans: "For publishing regularly" — $24.99 a month, up to 40 publications; "To start" — $12.99 a month, up to 12 publications. The first 7 days are free.

A subscription renews automatically until you cancel it. On the website payment goes through Stripe; in the iPhone app it goes through the App Store and is charged to your Apple ID. You can cancel at any time — on the website in your subscription settings, in the app in your Apple ID settings — at least 24 hours before the paid period ends. After cancelling, access continues until the end of the period you already paid for.

Refunds

Purchases made in the iPhone app are refunded by Apple under Apple's own rules — request one at reportaproblem.apple.com. For payments made on the website, write to contact@spody.app: we answer within a working week and refund the unused period when a charge was made in error.

Instagram access

Only what the official API permits is supported, and only Creator or Business professional accounts. Catalogue music, filters and some interactive elements may have to be finished inside Instagram itself. Mellow never receives your Instagram password.

The AI assistant

Its answers can be wrong. The assistant proposes ideas and actions in the interface; it is not psychological, medical, legal or financial advice.

Restricting access

We may limit or suspend access for security, to comply with platform rules, or if these terms are broken. Where that happens through no fault of yours, the unused part of the paid period is refunded.

Liability and governing law

The service is provided "as is" to the extent the law allows. We do not guarantee the availability of external APIs, the reach of your posts or any result for your account. These terms are governed by the law of the State of Delaware, USA.

Contact

Spody App, LLC, 390 Northeast 191st Street, Miami, FL 33179, United States. Email: contact@spody.app.